Pricing

Priced to your practice, stated in writing

We scope every quote to your call volume, locations, practice-management connection, and the implementation support you need. You see the actual numbers in writing before you commit to anything.

No published price points yet — we would rather scope honestly than invent a number.

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How pricing works

Three practice profiles, one honest answer on price

What changes between them is scope — locations, call volume, scheduling rules, and implementation support. What stays the same: a custom quote, in writing, after a scoping conversation.

Most common starting point

Single location

An independent practice with one front desk that wants every call answered and every appointment captured.

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Custom quote after scoping

  • Every inbound call answered 24/7 — lunch, evenings, weekends
  • Appointment booking, rescheduling, and recall follow-ups
  • Scheduling inside your office-approved rules
  • Practice-management connection confirmed during scoping
  • Record of every call's intent, outcome, and next step
Locations
1
Calls answered
All inbound, 24/7
Setup & onboarding
Discussed during scoping
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2–3 locations

A small group coordinating providers, operatories, and hours across locations behind one call experience.

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Custom quote after scoping

  • Everything in Single location, at each site
  • Provider, operatory, visit-type, and hours rules per location
  • Missed-call recovery and approved recall queues
  • Staff handoff visibility across the group
  • Implementation support for the approved rollout
Locations
2–3
Calls answered
All inbound, 24/7
Setup & onboarding
Discussed during scoping
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Larger groups

Groups beyond three locations, or any practice with non-standard technical, security, or contracting requirements.

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Custom proposal after evaluation

  • Technical and workflow discovery
  • Integration status confirmed before any proposal
  • Deployment, permissions, and data review
  • Security review and BAA path where applicable
  • Written scope separating available work from planned work
Locations
4+ or non-standard
Calls answered
All inbound, 24/7
Commercial terms
Custom proposal
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No published price points yet. Every quote is scoped to your practice and shared in writing before you commit.

Included capability today is the live Appointment and Follow-up agents. Insurance, reputation, and payment agents are planned — no tier includes them.

The other side of the math

Size the phone gap before you price the fix

Before you compare quotes, estimate what unanswered calls already cost. This is the illustrative model from our worked example — every input is a stated assumption for you to replace with your own numbers, not a benchmark.

Illustrative assumptions

Inbound calls per business day
30
Calls unanswered — busy line, lunch, after hours
20%
Unanswered calls that were appointment-seeking
60%
Appointment-seeking callers never recovered
40%
Average production per appointment
$250
Business days per month
20

What the model shows

  • 6 missed calls per business day
  • 1.44 lost appointments per day
  • $360 in modeled lost production per day

$7,200

modeled lost production per month — about $86,000 a year

Skeptical? Cut every assumption roughly in half and the model still comes to about $1,350 a month — over $16,000 a year.

Illustrative model with stated assumptions. Not a measurement, a benchmark, or a promise of results.

Read the full worked model

Before you ask

Pricing questions, answered straight

Why is there no price list on this page?

Because we have no published price points yet, and we will not invent them. Every quote is scoped to your call volume, number of locations, practice-management connection, and the level of implementation support you need — then put in writing. A number you see from us is a real quote, not marketing.

Is there a setup or onboarding fee?

Setup and onboarding are discussed during scoping, alongside the rest of the quote. We will not publish a figure here that is not real.

Does EigenH work with my practice-management system?

10 major US dental practice-management systems are live today through our NexHealth connection, including Open Dental, Dentrix, and Eaglesoft. Your specific system and setup are confirmed during scoping, before any proposal.

What happens to calls after hours?

EigenH answers around the clock — lunch hours, evenings, and weekends. It schedules within your office rules and routes urgent or complex calls to your team with the caller's context, following the escalation steps your office approves.

Will EigenH sign a BAA?

EigenH is designed to support HIPAA-regulated workflows, and we offer a Business Associate Agreement where applicable. The BAA and any security review happen during scoping, before your practice goes live.

What exactly is included today?

The live capability is the Appointment and Follow-up agents: calls answered 24/7, booking and rescheduling, recall follow-ups, and a record of every call's intent, outcome, and next step. Insurance, reputation, and payment agents are planned — they are not for sale, and no tier includes them.

When do I see actual numbers?

In your first scoping conversation. Quotes are written and itemized, and you review them before any commitment — if a number is not in writing, it is not a quote.

Something we didn't answer? Ask our team.

Every patient call answered.
Every appointment captured. Every follow-up done.

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