Scribe Ops

Visit notes written by people, reviewed before your provider signs

Scribe Ops: remote human scribes document visits in your provider's template, and a reviewer checks every note before it reaches the provider for signature.

Run by our ops team and vetted partners

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What's included

Scribing is done by people. Each scribe learns how your provider likes notes written and works from there.

  • Remote human scribes

    Scribes document visits remotely, either live during the visit or from a recording, depending on how the engagement is scoped.

  • Your provider's template

    Notes written in the structure and style each provider prefers.

  • A reviewer on every note

    A second person checks each note for completeness before it goes to the provider.

  • Same scribes, same providers

    We aim to keep the same scribes with the same providers, so they learn each provider's habits.

  • Ready for signature

    Notes are placed where the provider reviews and signs them.

  • Access limited to the work

    Scribes get the system access documentation needs and no more.

How it works

Your provider sees the patient. The scribe writes the note, a reviewer checks it, and the provider decides what gets signed.

  1. 01

    Set up each provider

    We learn each provider's template, phrasing, and visit types before scribing starts.

  2. 02

    Scribe documents the visit

    The scribe writes the note live or from the recording, as agreed.

  3. 03

    Reviewer checks the note

    A reviewer reads every note for completeness and consistency before it moves on.

  4. 04

    Provider reviews and signs

    The note goes to the provider, who edits as needed and signs. Nothing is final until they do.

Where the line sits

Scribes record what happened in the visit. Clinical judgment, orders, and the signed note belong to the provider.

  • The provider has the final say

    Every note is the provider's to edit, approve, and sign.

  • No clinical decisions

    Scribes don't enter orders, choose diagnoses, or add anything the provider didn't say or do.

  • Gaps become questions

    If something in the visit is unclear, the note flags it for the provider instead of filling it in.

FAQ

Frequently Asked Questions

No. The notes are written by human scribes and checked by a human reviewer before your provider sees them. AI only handles the tracking around the work, such as which notes are waiting on review or signature.

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