Run your practice on auto-mode.

EigenH AI answers inbound patient calls, identifies who is calling and what they need, and completes the request on the call itself, whether that is scheduling, rescheduling, recall, or a common question, within the rules your office approves. Every call is captured with its intent, outcome, transcript, and next step, so if something needs a person, your front-desk team already has the full picture.

No. EigenH AI takes the routine, repetitive call volume, such as scheduling, rescheduling, recall, and common questions, so your staff can focus on patients standing at the desk and on calls that genuinely need a person. Urgent or complex conversations are escalated to your team with the context already gathered.

Scheduling access to ten major dental practice-management systems, including Open Dental, Dentrix, Eaglesoft, Curve Dental, and Denticon, is live today through NexHealth. If your PMS is on that list, scheduling and rescheduling work from the start. The Insurance Agent is live and prepares eligibility work for staff review; direct eligibility and claims connections into each system carry their own status. The dental page lists every system with a status label showing exactly where it stands.

EigenH AI is built to complete routine administrative requests reliably. When a conversation needs human judgment, it hands the call to your front-desk staff with the transcript and context already captured, so the patient does not have to start over and nothing gets dropped.

The timeline depends on how deep the integration goes, so the EigenH AI team scopes it for your setup during the first conversation. Every launch follows the same path: a discovery call, configuration against your office's scheduling rules and call scripts, and testing of routine requests and exceptions before the workflow handles real patient calls.

Yes. EigenH AI is HIPAA compliant as a business associate. Where a practice is subject to HIPAA and EigenH AI processes protected health information on its behalf, EigenH AI acts as a business associate under a written Business Associate Agreement, as described in the EigenH AI privacy policy. The BAA is signed before production PHI is submitted. EigenH AI approves the production use case in writing, and the agreement is in effect before PHI moves. Data-handling and compliance questions are covered in detail during the sales process; contact the EigenH AI team for specifics.