Dental · Live today
The receptionist who never leaves the front desk.
Every patient call answered — evenings, weekends, and the second line at 10am — booked under your office rules and written straight into your practice-management system. And the recall list your team never gets to finally gets worked.
Integration readiness
The systems your office already runs
Practice-management systems
10 live- Open Dental
- Dentrix
- Dentrix Ascend
- Eaglesoft
- Curve Dental
- Denticon
- CareStack
- Patterson Fuse
- tab32
- Oryx
One NexHealth connection, maintained per system.
Insurance eligibility
- Stedi Live
- DentalXChange Sandbox — not yet live for patient data
Integrations · Ready today
10 major practice-management systems. Live now.
Scheduling access is delivered through the NexHealth API — one connection, maintained per system. If your PMS is on this list, scheduling and rescheduling work on day one.
Practice-management systems
10 live| System | Status |
|---|---|
| Open Dental | Live |
| Dentrix | Live |
| Dentrix Ascend | Live |
| Eaglesoft | Live |
| Curve Dental | Live |
| Denticon | Live |
| CareStack | Live |
| Patterson Fuse | Live |
| tab32 | Live |
| Oryx | Live |
Insurance networks and eligibility
Separate work, not covered by the NexHealth connection. Stedi is live in production today — every other network carries its own status label below.
| System | Status |
|---|---|
| Stedi | Live |
| DentalXChange Test environment only — not yet cleared for patient data | Sandbox |
| Availity | Planned |
| Vyne Dental | Planned |
| Optum / Change Healthcare | Planned |
| Waystar | Planned |
| Onederful | Planned |
| Zuub | Planned |
Eligibility work is prepared by the Insurance Agent. The agent being live does not mean every connection behind it is — the labels above govern. Missing or uncertain coverage details go to staff, not to the patient.
- Live Working in production today
- Sandbox Built and tested, not yet cleared for patient data
- Planned On the roadmap, not built yet
Running something else?
Custom integrations are built for committed customers. Tell us the system and the workflow, and we will tell you what is realistic.
How EigenH AI handles it
Answer the call, act inside your rules, show the outcome.
One product, five agents — three live today: Appointment answers and schedules, Follow-up works recall, Insurance prepares eligibility. Reputation and Payment are planned and labeled that way.
After hours
Every call answered, 24/7
Evenings, weekends, and the Monday rush — new-patient, hygiene, and treatment visits booked within the rules your office approves.
Peak overlap
Overflow taken, urgency escalated
The second simultaneous call gets answered. Pain, swelling, and trauma go to your team immediately, with the transcript.
Recall
The recall list, actually worked
Missed calls, recall, and approved follow-up — worked continuously, with staff shown which patients still need attention.
Every call ends with a record your staff can review
Intent, outcome, transcript, and next step — completed, changed, cancelled, or handed off. The invisible losses finally show up in a report you can act on.
- New-patient calls
- Hygiene recall
- Reschedules and cancellations
- Missed-call recovery
- Unscheduled treatment follow-up
- Emergency triage to staff
- Incoming patient call
- Appointment request detected
- Approved appointment options found
- Appointment outcome recorded
The problem, and its cost
Three leaks every practice knows about.
None of these are staff failures. One or two people cannot cover a phone line that is busiest exactly when the office is busiest.
The 7pm toothache call
Patients call when the problem is on their mind — often evenings and weekends. A Friday-night voicemail competes with every office they can reach by Monday.
The second call at 10am
Mid-morning, the front desk is checking in, taking payments, and on line one. The second simultaneous call loses — and never shows up in a report.
The recall list nobody works
One reminder, maybe one callback, then the day takes over. The list goes stale, and open hygiene slots follow.
$360
Modeled lost production per day
Worked example, not customer data
$7,200
Modeled lost production per month
Worked example, not customer data
≈$86,000
Modeled lost production per year
Worked example, not customer data
See the assumptions behind those numbers
- 30 inbound calls per business day
- 20% go unanswered (busy line, lunch, after hours)
- 60% of unanswered calls were appointment-seeking
- 40% of those callers are never recovered
- $250 average production per appointment
- 20 business days per month
Cut every assumption in half and the model still loses over $16,000 a year. Read the full model and plug in your own numbers
Run the model against your own call log.
Bring last month's numbers to a demo and see which of those calls EigenH AI would have answered, booked, or handed to your team.
The questions every office asks
Asked at every demo. Answered here.
Is it HIPAA-safe?
Yes. EigenH AI is HIPAA compliant as a business associate, and a BAA is signed before production PHI moves. The panel here shows where each safeguard stands.
Does it work with my PMS?
10 major practice-management systems are live today through NexHealth, each labeled with its status in the table above. Running something else? Custom integrations are built for committed customers.
Check the tableWhat if it can't answer?
It hands the call to a person instead of guessing. Anything outside your approved workflow goes to your team with the caller's request, the transcript, and a next step.
Pricing
Quoted per practice.
There is no published price list. Book a demo, tell us about your locations and call volume, and we will quote your practice.
Hear EigenH AI answer a call.
Walk through an inbound dental call from the patient's request to the appointment outcome and staff-visible next step.